Privacy Policy

Aly Lifestyle Concierge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with British Columbia’s Personal Information Protection Act (PIPA) and other applicable laws.

1. Information We Collect

We collect personal information necessary to provide our lifestyle concierge services, including but not limited to:

Contact Information: Name, email address, phone number, mailing address.
Booking Information: Service requests, appointment details, preferences.
Payment Information: Billing details, credit card or payment processing information (handled securely through third-party providers).
Communication Data: Emails, messages, and interactions with us.
Website Usage Data: IP address, browser type, and cookies (if applicable) for website functionality and analytics.

2. How We Use Your Information

We use your personal information to:

Provide and manage our personalized concierge services.
Process payments and service transactions securely.
Respond to inquiries and communicate with you.
Improve our services and website experience.
Ensure compliance with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent personal information. We may share information only when necessary:

With service providers and partners assisting in fulfilling your requests (e.g., travel agencies, personal shoppers, event planners, payment processors).
For legal compliance, when required by law or to protect our rights and security.

4. Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, and we encourage you to take precautions when sharing personal data.

5. Your Rights and Choices

As a resident of British Columbia, Canada, you have the right to:

Access, update, or correct your personal information.
Withdraw consent for certain uses of your data.
Request deletion of your personal information (subject to legal and operational obligations).

To exercise your rights, please contact us at alylifestyleconcierge@gmail.com

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to manage cookie preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

alylifestyleconcierge@gmail.com